What payment methods do you accept?
We accept major credit and debit cards, including Visa and Mastercard, as well as PayPal. All payments are securely processed.
How can I track my order once it’s shipped?
After your order ships, you’ll receive a tracking number by email. You can use this number on the carrier’s website to follow your delivery.
Can I change or cancel my order after placing it?
Orders may be changed or canceled within a limited time before processing. Please contact customer support as soon as possible for assistance.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and customs fees may vary depending on your location.
How do I care for my apparel to keep prints looking fresh?
Wash garments inside out in cold water and tumble dry on low heat or hang dry. Avoid bleach to help maintain color and print quality.
What should I do if my item arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, contact customer support with photos and order details so we can resolve the issue promptly.
How do mystery box orders work, and what can I expect?
Mystery boxes include a hand-selected mix of apparel chosen by illCurrency. Items and designs may vary, and each box offers added value.
Are there discounts for bulk or group orders?
Bulk and group order discounts may be available. Contact our support team with your order details to inquire about special pricing.
What are your business hours and how quickly can support respond?
Customer service operates during standard business hours on weekdays. Response times may vary, but we strive to reply as quickly as possible.
Do you offer digital gift cards?
Yes, digital gift cards are available for purchase on our website and can be used toward any eligible products.